Delivery & Returns


SHIPPING

Most of our Art Prints and Canvas are made to order and ship from United States, Europe, United Kingdom or Australia depending on your location. We work with the best art printing studios across the globe to provide you with the highest quality materials. Your art prints will be shipped to you as fast and easy as possible with no unexpected costs within the regions above.

 

Our Art Tea Towels and Printed Fabric are made to order and ship from United Kingdom
. Please be aware of any custom or import charges for customers based outside the UK.


We offer FREE shipping on all orders over 100€ otherwise:



- UK, Europe, Canada, USA and Australia: 10€
- Other regions: 25€


DELIVERY

PRINTS & CANVAS:

We aim to ship all art prints and canvas orders within 2-3 business days.

We currently offer standard tracked delivery which usually takes 1- 4 days to UK, Europe, USA and Australia. For other regions it might take longer.

Should you need something quicker, do not hesitate to message us for a quote.

TEA TOWELS & PRINTED FABRICS: 



We aim to ship all fabric orders within 2-5 business days. Our Art Tea Towels might take slightly longer an average of 5-7 business days.

We currently offer standard tracked delivery which usually takes 1-3 days to UK, 3-9 working days to Europe and 4-10 working days to USA. For other regions it might take longer.

Should you need something quicker, do not hesitate to message us for a quote.



EXCHANGES & RETURNS




If there is a fault or a mistake on your order, our team is more than happy to help you resolve it and replace or refund accordingly.

We gladly accept returns:

- Contact us within: 14 days of delivery
- Ship items back within: 14 days of delivery


Conditions of return:

- Free PayPal returns (for PayPal purchases only) - How does it work? You must activate “Return shipping on us” in your PayPal account and they will cover the return shipping costs.

- Buyers are responsible for return shipping costs if paying by other methods.


If you have any other issues, please email our team at contact@dovalstudio.com and we will do our best to help.